Yearly these agencies have to re-bid for collection rights. Part of the process involves the agencies being graded on the their work for the previous year. They are ranked on total collections, total number of rehabilitated accounts, total number of federally consolidated accounts and complaints.
Complaints concerning collection activities is a huge factor in determining whether or not an agency will be awarded a new contract. Now, keep in mind that the Department of Ed receives a lot of complaints, most of which are not valid. They receive a lot of complaints that the collection agency is garnishing their wages, calling a third party to locate them, work calls, weekend calls, collection fees, taxes being offset and payments being too high. These are not valid complaints UNLESS they are in violation of the FDCPA or the Higher Education Act.
| Progressive Financial Services P. O. Box 24098 Tempe, AZ 85285 (800) 745-2345 | Collecto, Inc. dba Collection Company of America P. O. Box 5369 Norwell, MA 02061-5369 (800) 896-4539 |
| Allied Interstate, Inc. P. O. Box 26190 Minneapolis, MN 55426 (800) 715-0395 | Pioneer Credit Recovery, Inc. P. O. Box 228 Arcade, NY 14009 (888) 287-0317 |
| NCO P.O. Box 4929 Trenton, NJ 08650-4929 (888) 475-6741 | The CBE Group, Inc. P.O. Box 930 Waterloo IA 50704-0930 (800) 410-8089 |
| Diversified Collection Services, Inc. P.O. Box 9049 Pleasanton, CA 94566-9049 (888) 335-6267 | Premiere Credit of North America, LLC P.O. Box 19289 Indianapolis, IN 46219 (888) 744-2602 |
| CollectCorp P. O. Box: 960 Phoenix, Arizona 85001 (877) 719-7015 | GC Services P. O. Box 27346 Knoxville, TN 37927 (877) 244-7901 |
| Account Control Technology, Inc. P. O. Box 11750 Bakersfield, CA 93389-1750 (866) 887-2800 | West Asset Management, Inc. P. O. Box 105668 Atlanta, GA 30348-5668 (888) 327-2305 |
| FMS Investment Corp. P.O. Box 1423 Elk GroveVillage, IL. 60009-1423 (877) 291-8405 | ConServe P.O. Box 457 Fairport, NY 14450-0190 (866) 633-7945 |
| Financial Asset Management Systems, INC. (FAMS) P.O. Box 451437 Atlanta, GA 31145-1437 (888) 680-4326 | Collection Technology, Inc. P.O. Box 2036 Monterey Park, CA 91754 (800) 620-4284 |
| Van Ru Credit Corporation P. O. Box 1027 Skokie, IL 60076-8027 (888) 337-8331 | Delta Management Associates, Inc. P.O. Box 9192 Chelsea, MA 02150-9192 (866) 441-1957 |
| Immediate Credit Recovery Inc. P.O. Box 965363 Marietta, GA 30066 (866) 401-7190 | Coast Professional, Inc. P.O. Box 2899 West Monroe, LA 71294 (800) 964-0881 |
| National Recoveries P.O. Box 48367 Minneapolis, MN 55448 (877) 221-9729 | Enterprise Recovery Systems, Inc. P.O. Box 5288 Oak Brook, IL 60522 (888) 377-5000 |
| Windham Professionals, Inc. P.O. Box 400 East Aurora, NY 14052 (877) 719-4440 |
I am wondering how to avoid my federal and state refund check being taken for a student loan that was turned over to collection, which is allied interstate. what can i do to keep me refund this year. would payments monthly solve the issue.
ReplyDeletepay your student loan
DeleteHi -
ReplyDeleteIs Immediate Credit Recovery a valid company to offer default rehabilitation through the Reasonable and Affordable Rehabilitation Program? Is there a downside to this program?
Thank you for your advice.
ICR is a Department of Education authorized collection agency so if you have been assigned to them, you have no other option but to work with them.
ReplyDeleteReasonable and affordable is a term used in the Higher Education Act. There is no program named by this. Reasonable and affordable refers to the payment arrangement you would make to qualify for rehab. Your payment needs to be affordable based on your income and reasonable based on your balance. A standard rehab payment is 1% of your balance so if you owe say, $17,000, standard rehab payment would be $170. Under reasonable and affordable, a $100 would work wereas a $50 payment probably would not. (A payment of $50 would not even be covering the interest.)
In my opinion is there is no downside to rehab and over the course of my collect career, I rehabilitated hundreds of accounts.
My name is Frank and I am new to Bloging. I dont know if this is how to respond. I have a defaulted Student Loan that is now with a new collection company. I have been paying I thought directly to the Dept of Ed, but they told me they havent recieved a payment in 2 yrs. I am an Active duty service member so the monthly payments come directly from the Army DFAS on my behalf. The new collection company said they have nothing to do with any of that and they are calling for me to pay now or else?
ReplyDeleteHi Lynn Thank You for your Blog. Question, i was attending community college and my student loans were still defferred for quiet a while but i didnt attend for 2 full semesters, I am enrolling for Jan 2013 term again. Coast Professional is telling me that i cannot qualify again for defferrment again even if i am fulltime or partime because i didnt attend for 2 semesters..and want me to start paying. Is this correct? I thought that as long as I am enrolled in school i can request for my student loan to be defferred. Please let me know what you think. Thanks again.
ReplyDeleteMy problem with these repayments programs are the high fees that they charge. My son loan is 7k and they are charging him 2k in fees. That is another 1/3 being added to loan to bring it up to 10k.
ReplyDeleteCan ICR garnish my wages?
ReplyDeleteCan ICR garnish my wages?
ReplyDeleteHi, I've recently been contact by FMS to collect on my student loan, apparently, I've been in default for 1 year. But, I've been in school the whole time and assumed my account was deferred. The US Dept. of Education can't discuss my account, since it's been passed to FMS and all FMS wants is to set up payment arrangements. What should I do?
ReplyDeletemy problem is I paid for over a year with another company then they switched me to Conserve who totally made me start from square one, which in turn caused them to be able to garnish my income tax. so sick of these places. I was in good standing until being switched over to Conserve.
ReplyDeleteSo ICR contacted me... made arrangements over the phone, based on their estimate, of $226/month, which is over the 1% of what I owe, typical for rehabilitating these loans, but I agreed. Then they raised it to almost $300, using some income I have no idea about, and definitely NOT the 2 sequential paystubs they required I submit. Now the letter they want me to sign to agree, has it at $397/month, still using an income figure almost $1000/month higher than I make. They said I only claimed one in household, not my spouse, so I had to resubmit the paperwork. 4 days later, they send me another agreement letter with the same unchanged $397. I cannot afford this and I will file bankruptcy on it. They are DENSE and not putting 2 and 2 together. Yes, I cannot discharge the loan, but then my other creditors get the shaft. I am sure they don't care as long as they get theirs, but their expense verification does not include anything but basic expenses. Any other bills/expenses recurring monthly like credit and loans, they ignore.
ReplyDeleteHad a person call me from this web site they asked for personal information. They sent me a form to fill out but once they sent me the form I never herd back from them. Im not sure this is a real site but to everyone out there I recommend u dont give them any info about your self. I am calling the better business Bureau. And they only have 12 reviews starting in 2012 all the way till 2017. Something is not right
ReplyDeleteWhich agency called you? Did you get their name, call back and other into? Calling the BBB wont help you....they are only a letter writing company and have no legal authority.
ReplyDeleteI have been working with ICR on a defaulted loan. I am in a garnish situation. The debt was 34k when they received it. I have paid 16,897 on the debt. When i called today for my balance remaining they said 43k....WHAT??? Where did my 17k go I paid them?? I have requested a statement and they wont return my phone calls. Please advise.
ReplyDeleteHi Lynn, Are you still out there? Available to consult?
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